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Turkish Online Government Services-Part 1

Turkish Online Government Services-Part 1

Last Updated on 25 lokakuun, 2023 by Aydoğan Aknar

A Guide to Turkish Online Government Services-Part 1: For Turkish Citizens and Foreigners Living in Turkey

  • E-Government Services,

  • Residence and Visa Services,

  • Healthcare Services.

In this comprehensive guide, we will explore the multitude of Turkish Online Government Services-Part 1, that cater to both Turkish citizens and foreigners residing in Turkey. Whether you’re a local looking for government assistance or an expatriate navigating life in Turkey, this article has got you covered. We’ll provide you with a detailed overview of various services, ensuring you have easy access to essential resources.

Turkey offers an extensive range of online government services designed to simplify life for its citizens and residents, including expatriates. With just a few clicks, you can access information and apply for services related to various aspects of life, from healthcare and education to taxation and legal support.

Getting Started with Turkish E-Government (E-Devlet)

If you’re a foreigner in Turkey looking to access a multitude of government services, the Turkish E-Government Portal is your gateway to a wealth of online resources. Here’s how to get started:

1. Why It’s Crucial:
  • Access to Services: The Turkish E-Government Portal is a central hub for various government services, including healthcare, education, immigration, and more. Creating an account is crucial, as it grants you access to these services from the comfort of your own home.
  • Streamlined Processes: The portal is designed to streamline bureaucratic processes, reducing the need for physical paperwork and in-person visits. It simplifies tasks like applying for residence permits, renewing visas, and accessing medical records.
2. Account Creation:
  • Visit the Portal: To begin, visit the official Turkish E-Government Portal website ( This is where you’ll initiate the account creation process.
  • Account Setup: Look for the option to create an account. You will be asked to provide personal information, such as your name, contact details, and, in some cases, your Turkish identification number or passport details.
  • Security: During the account creation process, you’ll also set up security features like a username and password. It’s crucial to choose a secure password to protect your account from unauthorized access.
3. Navigating the Portal:
  • Dashboard: Once you’ve created your account and logged in, you’ll be greeted by a user-friendly dashboard. This is your control center, where you can access various services.
  • Service Categories: The portal is organized into categories, each housing specific government services. You’ll find sections for residence permits, healthcare, education, employment, legal matters, and more.
  • Service Selection: To access a particular service, simply select the relevant category and browse the available services. Click on the service you need, and you’ll be guided through the necessary steps to complete your transaction.
4. Assistance and Instructions:
  • Guidance: If you’re unsure about the process for a particular service, don’t worry. The portal provides clear instructions and assistance at each step. You’ll find explanations, forms, and guidance on how to proceed.
  • Customer Support: If you encounter any difficulties or have questions, the portal often includes contact information for customer support. You can reach out to them for further assistance.

By creating an account on the Turkish E-Government Portal, you open the door to a world of online government services tailored for foreigners. Whether you’re applying for a residence permit, accessing healthcare, or exploring educational opportunities, this portal simplifies the process and enhances your experience as an expatriate in Turkey. It’s a powerful tool for managing your administrative tasks, all in one convenient and accessible location.

Turkish Online Government Services-Part 1: Residence and Visa Services (E-Visa)

Applying for a Residence Permit:

If you’re a foreigner residing in Turkey, it’s essential to understand the process of applying for a residence permit. Here’s how you can do it through the online portal:

1. Purpose of a Residence Permit:
  • Legal Stay: A residence permit allows foreigners to legally reside in Turkey for an extended period.
  • Various Types: Residence permits are available for various purposes, such as work, study, family reunification, or retirement.
2. Using the Online Portal:
  • Visit the Portal: To initiate the application process, visit the official Turkish E-Government Portal.
  • Create an Account: If you haven’t already, you’ll need to create an account on the portal. This account will serve as your access point for various government services, including residence permit applications.
3. Application Process:
  • Select Residence Permit: Once logged into your account, navigate to the residence permit application section. This is where you’ll start the application process.
  • Choose your Type: Depending on your purpose for staying in Turkey, select the appropriate type of residence permit. Each type may have specific requirements and supporting documents.
  • Submit Required Documents: The online portal will guide you through the list of documents you need to provide. These documents may include a valid passport, proof of accommodation, financial information, and health insurance.
  • Fill Out Forms: You may be required to complete application forms with personal and travel information. The online platform typically allows you to fill these forms digitally.
4. Payment of Fees:
  • Processing Fees: To complete your application, you’ll need to pay the necessary processing fees. The online portal often facilitates these payments, making it a hassle-free process.
5. Application Review:
  • Review and Approval: Once you’ve submitted your application and paid the fees, it will be reviewed by the relevant authorities. The processing time can vary, so it’s essential to apply well in advance of your visa’s expiration date.
  • Interview or Biometrics: Depending on the type of residence permit, you may be required to attend an interview or provide biometric data as part of the application process.

Visa Extensions:

If you’re a foreigner with a Turkish visa and need to extend your stay, the online portal offers a straightforward solution:

1. Visa Expiration: As your Turkish visa’s expiration date approaches, it’s essential to take action to ensure you continue to reside legally in Turkey.

2. Visit the Portal: Log in to your account on the Turkish E-Government Portal and navigate to the visa extension section.

3. Extension Request: Follow the prompts to request an extension of your visa. You may need to provide reasons for the extension and supporting documents.

4. Pay Fees: Similar to the residence permit process, you’ll likely need to pay processing fees for the visa extension.

5. Await Approval: Your extension request will be reviewed, and if approved, you’ll receive an extension, allowing you to continue your stay in Turkey without legal issues.

Applying for a residence permit and extending your visa through the online portal offers convenience and ensures your continued legal stay in Turkey. It’s a vital process for expatriates, and understanding the requirements and steps involved is crucial for a smooth transition and staying in this beautiful country.

Turkish Online Government Services-Part 1: Healthcare Services

Accessing Health Insurance:

For foreigners living in Turkey, having proper health insurance is essential for peace of mind and access to quality healthcare. Fortunately, the Turkish Ministry of Health offers an efficient online system to help you obtain health insurance and manage your coverage.

Here’s a breakdown of how to access health insurance and the benefits of the e-prescription system for easy access to medications:

1. Obtaining Health Insurance:
  • Eligibility: Before you can obtain health insurance in Turkey, you should confirm your eligibility. In most cases, resident foreigners are required to have health insurance.
  • Selection of Provider: You can choose from a variety of health insurance providers, both public and private. The options available to you may depend on your residence status and personal preferences.
  • Online Application: Many insurance providers offer online application services. You can visit the official website of your chosen provider and follow the steps to apply for health insurance. This usually involves filling out an application form, providing necessary documentation, and making premium payments.
  • Coverage Plans: There are various health insurance plans available to cater to different needs. You can select a plan that suits your healthcare requirements and budget. These plans often cover doctor’s visits, hospital stays, and even some prescription medications.
2. Managing Your Health Insurance Coverage:
  • Online Portals: Most health insurance providers in Turkey have online portals where you can manage your insurance coverage. To access these portals, you’ll need to create an account, log in, and provide your policy details.
  • Policy Information: Once logged in, you can review your policy information, including coverage details, premium payments, and renewal dates.
  • Claims and Reimbursements: If you’ve received medical treatment covered by your insurance, you can submit claims and request reimbursements through the online portal. This process typically involves uploading invoices and receipts.
  • Contacting Customer Support: If you have questions or need assistance related to your health insurance, the online portal often provides contact information for customer support. You can reach out for guidance and clarification.
3. E-Prescription System:
  • Convenience: Turkey’s e-prescription system has greatly simplified the process of obtaining prescribed medications. Your doctor can issue an electronic prescription, which is then accessible online.
  • Accessing Medications: Through the e-prescription system, you can access your prescribed medications at pharmacies without the need for a physical prescription paper. This eliminates the hassle of carrying and potentially losing paper prescriptions.
  • Pharmacy Selection: You can choose any pharmacy of your preference to collect your medications. The pharmacist can access your e-prescription electronically and provide you with the required medications.

By understanding how to obtain health insurance and manage your coverage online, as well as leveraging the e-prescription system, you ensure that you have easy access to quality healthcare in Turkey. These online services not only streamline the administrative aspects of healthcare but also contribute to a more convenient and efficient healthcare experience for foreigners living in the country.

In this digital age, the Turkish government has made it convenient for both its citizens and foreign residents to access essential services online. Whether you need healthcare, education, or legal support, or wish to explore the rich culture and tourism of Turkey, the online government services have you covered.

Read Part 2     Read Part 3

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